ONLINE TOOLSHow to dispute a waybill or invoice charge online – You will receive a reference number as confirmation of Remember to have the below info ready for your Customer MS Excel Template (email, forĬALL USSubmit a Billing Dispute by contacting Billing Customer.EDI/RDI 820 format (Call Sales for details).– If possible, do not send in multiple checks for the same invoice That is reflected on your invoice: DHL EXPRESS PAYMENTS:ĭHL Express USA, Inc., 16592 Collections Center Dr., Chicago, IL 60693ĭo not apply any credit to your remittance amount Should equal the “amount due” and the amount you write on yourįor prompt credit of your payments please use the remittance address – Please do not include any customer specific internal numbers/Ĭharacters with your invoice or waybill number – Please include the entire number (all numbers and letters, e.g. – Invoice number is preferred, but we can accept waybill number § CHECK NUMBER associated with Remittance Detail If you want to make a payment without having the actual DHL remittance advice slip, you can do so by sending the following information to DHL: How to remit payment if submitting a DHL remittance advice slip (above): If you are not using DHL MyBill or DHL EzyBill to pay your invoice, you can pay send payments directly to DHL. Remittance advice at the bottom of the invoice. Billing and Payment Information for processing: Invoice Number Account Number Invoice Date Payment Due Date Amount Due (USD) Amount Paid: Completed by Customer. REMIT TODHL Express address to which payment must be sentġ7. EXTRA CHARGE DESCRIPTIONExplanation of each extra fee assessed along with Total amount per feeġ5. TOTAL CHARGEWeight Charge + Extra Charge = Total Charge for each lineġ3. TOTAL WEIGHTTotal weight of all shipments within this service description and invoice periodġ2. TOTAL SHIPMENTSTotal number of shipments within this service description and invoiceĩ. PROD TYPE1- or 2- character product codeĨ. SERVICE DESCRIPTIONDescription of serviceħ. DHL BILLING CONTACT INFORMATIONDHL Billing Help phone line, DHL tool for online invoice presentment, DHL online payment site and codeĦ. CUSTOMER BILLING INFORMATIONInvoice Number Account Number Invoice Date Payment Due Date: Exact day that payment must be received by DHL Express Number of Pages: is always the Summary Page ( and greater are the Shipment Details – not shown)ĥ. TYPE OF INVOICEInbound Invoice, Outbound Invoice,Credit Adjustment, Debit AdjustmentĤ. For the DHL payment remittance address please refer to item #16 (below)Ģ. ADDRESSDHL Express finance center address. Here’s a key to reading the categories and codes found on your International Invoice.ġ. On this page you will fi nd an overview of the 4 different ways/tools to read, pay or dispute your DHL invoice. Need to receive waybill copies or Customs duty backupĭocumentation, DHL offers enhanced paper-based invoices PAPER INVOICINGIf you prefer to receive a paper invoice and you don’t Invoicing needs and that’s why we frequently update theĬontent in our electronic invoicing fi les. Sending DHL your remittance information and/or funds.Īt DHL, we’re always looking for ways to better meet your Streamline your accounts payable process by electronically Offers EDI Invoicing in ANSI and other standard formats. If you want to receive invoices in an electronic form, DHL Summary and detailed invoice data, including disputes fi led ![]() Tool for customers that do not need to pay online but wish Or go directly to DHL EZYBILLAs an alternative to DHL MyBill, we also offer the DHL EzyBill To learn more about the DHL MyBill tool follow these steps: Interface with the speed and security of credit card or bank Paperwork, but can’t support a complex EDI invoicingĮnvironment, it combines the convenience of an online Designedįor customers who want to eliminate time-consuming “E-Wallet” and initiate and track open disputes. You can quickly manage your payments through a secured Up-to-date way of keeping track of your fi nancial transactions Is an environmentally friendly solution and easy-to-use web-īased tool that enables you to pay, manage and dispute yourĭHL Express invoices, 24/7. Pay or dispute your invoices per shipping account. Online billing with DHL MyBill on or directly Requires a DHL account number and a DHL online profi le Shipment images such as waybills, commercial invoices § Summary and detailed invoice data, including related DHL MYBILL § Read, pay or dispute your invoice
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